Privacy Policy

Your privacy is important to us. Learn how we protect your data.

GDPR Compliant

Full data protection

Secure Storage

Encrypted databases

Your Control

Manage your data

Information We Collect

We collect information that you provide directly to us when using our services:

Personal Information:

  • • Name and contact details
  • • Email address
  • • Phone number
  • • Property address

Service Information:

  • • Property details
  • • Service history
  • • Payment information
  • • Communication preferences

How We Use Your Information

We use the information we collect to provide and improve our services:

1

Service Delivery

To provide and deliver our gutter cleaning services

2

Communication

To communicate with you about appointments and services

3

Payment Processing

To process payments and send invoices

4

Service Improvement

To improve our services and customer experience

5

Marketing

To send marketing communications (with your consent)

Information Sharing

We Never Sell Your Data

We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business, subject to strict confidentiality agreements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Measures:

  • • SSL encryption
  • • Secure databases
  • • Regular backups
  • • Access controls

Organizational Measures:

  • • Staff training
  • • Confidentiality agreements
  • • Regular audits
  • • Incident response plan

Your Rights

Under GDPR, you have the following rights regarding your personal data:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to processing of your data
Request data portability
Opt-out of marketing communications
Lodge a complaint with a supervisory authority

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain customer data for 7 years for accounting and legal purposes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data controller: WOW Gutters Ltd

Email: privacy@wowgutters.co.uk

Phone: 07421 433910

Address: 38 Ryland Street, Birmingham B16 8DD, West Midlands

See also our Cookie Policy and Terms & Conditions.

Last updated:March 2026
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